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1. Where can I get a ticket signed off?

A fix-it ticket can be signed Monday through Friday, from 8 a.m. - 5 p.m., except for holidays at the Police Department

2. My car was impounded, what do I do?

If your vehicle was impounded because it was abandoned, a traffic hazard or the driver was arrested, you can obtain a release from the Police Department. There is a $100 charge for all vehicle release forms.

If your vehicle was impounded for expired registration, all DMV fees must be paid, prior to release. Please bring your DMV paperwork and receipt.

If your vehicle was impounded because it was being driven by an unlicensed driver or someone with a suspended driver's license, it will be impounded for 30-days, per California Vehicle Code section 14602.6. In order to get a vehicle release form you must:
- Someone with a valid driver's license must also be present.
- The registered owner must be present with valid identification.
- You must present a valid registration or receipt of fees paid.
- You must show proof of current insurance for the vehicle.

3. Someone else was driving my vehicle when it was impounded. How do I find out where my vehicle is?

During normal business hours, you can contact the Police Department Records Division.

4. How do I contest a parking citation or administrative citation?

You may submit a written request for review at the Police Station. If this is denied, you may submit an appeal to the City Manager.

5. How do I contest traffic citation?

You must contact the local traffic court to appear or file a written response, prior to the scheduled appearance date on the citation.

6. How do I obtain a copy of a traffic accident report?

Traffic accident reports should be available in about 2 weeks. You must pay a fee for the report and request a copy of the completed report at the Police Station.

7. How do I contest a vehicle tow or impound?

California Vehicle Code Section 14602.6 provides that an officer may impound a vehicle when the driver either has a suspended or revoked driver’s license, or has never been issued a license. A vehicle that has been so impounded shall be impounded for 30 days. The registered owner, or lien holder, of an impounded vehicle is entitled to have an impound hearing within 10 days of notification to determine if the vehicle is eligible to be released earlier than the mandatory 30 days. An impounded vehicle is eligible for early release to the registered owner under the following circumstances:
- If the person who was driving at the time of impound obtains a driver’s license or gets their suspended or revoked license reinstated, and there is proof of insurance for the driver or vehicle.
- If the vehicle was being driven by an unlicensed employee of a business establishment, such as a parking garage or repair garage.
- If the vehicle is a stolen vehicle. In this case, it would be helpful if the registered owner brought any documentation, witnesses, or other information that will assist you in presenting your case.

If your situation meets any of these circumstances, you may attend an impound hearing to see if your vehicle is eligible for release. Bring all of the documentation and evidence to prove your case. Impound hearings are held by appointment with the Traffic Sergeant. The lien holder, or finance company, of an impounded vehicle may pick up the vehicle the tow yard, after obtaining a vehicle release form from the police Department ($100) They must sign a promise not to release the vehicle to the registered owner for the same 30-day period for which the vehicle was impounded.

Lien holders are still liable for all fees and storage charges except for the police department administrative fee. Lien holders must bring all documentation showing that they are the legal owner, and repossession paperwork. Car rental agencies do not need repossession paperwork.